Reduce abandonment and increase revenue

Create a seamless and engaging digital in-store experience that bridges the gap between online and offline customer experience and increases revenue.

Reduce abandonment and increase basket size

Empower customers to find the products they are looking for with searchable indoor maps and wayfinding. Making it easy for customers to locate products reduces abandonment and increases customer loyalty. You can further increase revenue with personalized offers based on shoppers’ location. This enables you to target your customers in the critical moment of their purchase decision, offering great upsell opportunities.


Bridge the O2O gap and increase foot traffic

Digital maps and wayfinding allows you to bridge the gap between online and offline shopping. Customers can search for the products they need in your webshop, see if the item is in stock, and see where it is located in your offline store. Turn-by-turn navigation lets them navigate all the way from their front door to the product on the shelf. The same setup can be used to pick up click-and-collect orders and curb-side pick-up for those who prefer an even faster shopping experience.

Optimize store pricing and enhance layout

An indoor map gives you insight into how visitors are moving inside your facility. If you are running a mall, insights into people flow empower you to quantify the value of each store and differentiate pricing based on exposure.

If you are running a store, the insight can help you optimize your store layout and product placement, ensuring that popular items are easily accessible and prominently displayed.

Maximize customer experience

Maximize the customer experience by allowing your customers to build shopping lists and create personalized routes through your shop even before arriving at your store.

Once at the shop, you can engage with them all the way through the aisles and when they return home, you can send them additional offers and suggestions based on their last visit to your supermarket.


  • MapsIndoors brings value to our solution with advanced mapping features. Right now, we do simple mapping, but it doesn’t go beyond where we really want to be. The MapsIndoors platform allows us to do mapping on top of Google Maps. This enables us to do things like routing between floors, overlaying Google Maps directions, which is essential to our large enterprise customers. Also, increasing our ability to do multiple layers as well. Those are the elements that we’re really looking to expand into and enable customers to take mapping to a whole new level.

    Nathan Thomas
    Head of Product
    Ricoh Spaces

How can MapsIndoors increase the value of your solution?