Redia
Making a Difference for the User
Finding the right book at the library can be a cumbersome task - especially if you’re searching the bookshelves during unmanned opening hours. With the Libry App and MapsIndoors on their smartphone, citizens at three Danish libraries can now effortlessly find what they’re looking for and spend time immersing themselves in books rather than wandering the endless aisles.
110,000
monthly active users
Available to all
Danish citizens

Business

Redia is a creative design company that creates digital communication solutions for cultural institutions, libraries, and more. The company has developed the Libry App that is implemented into all Danish libraries and available to all Danish citizens. Libry App has 93,000 monthly active users and gathers all library materials, events, and services in one user friendly solution.

 

Challenge

Libry App makes it easy for library users to search across all kinds of materials and make reservations. However, library users were struggling to find their way around the libraries and find the books they were looking for. With the number of unmanned opening hours increasing, the Danish libraries needed a solution to help users navigate their spaces.

Solution

To help users find their way around the Danish libraries, MapsIndoors has been integrated into the Libry App. This allows users to easily find the items they’re looking for or get an overview of the library and any points of interests, such as reservations, toilets, or loan.

 

User-friendliness is one of Redia’s cornerstones and one of the reasons they chose MapsIndoors for their app. Being built with Google Maps technology, MapsIndoors ensures familiarity and well-known design and features for the end users. The easy integration with other third-party systems and MapsPeople’s extensive experience also played an important role in the decision to choose MapsIndoors.

 

The wayfinding module for the Libry App is currently available to citizens at three Danish libraries with plans of expanding it to other Scandinavian countries. It’s not only used by citizens, but also by librarians to guide users or help new employees navigate the large buildings.

"The librarians found that implementing MapsIndoors was much easier than expected because the CMS is so user friendly."
Mette Esager, User Experience Designer
Benefits
Recognizable design and features
Easy integration with other data systems
Scalable solution with a user-friendly CMS