The University of Copenhagen currently has around 38,000 students.
The 9,000 employees at the university are able to find what they need much quicker with indoor navigation.
At the beginning of every academic term, you are guaranteed to find groups of students not being able to find classrooms, offices or canteens – and the University of Copenhagen is no exception to that. As a student, finding your way around the campus can prove to be difficult and it only gets harder when lectures are moved from one classroom to another.
University of Copenhagen already used printed campus maps and information boards around their four campuses in the city. However, with more than 38,000 students and over 9,000 employees, the university management found the need for a better university wayfinding solution. A solution that could get people to where they are going – faster and more consistently.
A wish from the university management to provide better service to their students and employees sparked the need for doing things differently. They wanted a more intuitive, user-friendly and cost-effective indoor mapping solution compared to the traditional printed maps – and they found it in MapsIndoors, their new university wayfinding system.
MapsIndoors was launched at the Faculty of Social Sciences with the plan of expanding the solution to the entire university to give both students and employees a better experience of being at the University of Copenhagen. We based their solution on Google Maps combining both outdoor and indoor navigation for optimal route planning. You could now get turn-by-turn navigation from your home and directly to your classroom.
An internal survey showed that students felt the need for more study spaces and rooms for group work. However, the campus administration knew that many spaces and rooms were left unused most of the time. With MapsIndoors, the university allowed students to navigate themselves to rooms they perhaps never knew of thereby making better use of every corner of the campus.
Students, lecturers and visitors are now able to get a great overview of the entire campus with their new university wayfinding tool. Quickly and effortlessly, they search for and find points of interest and get routes directly from their location to their destination.